Natural Gas Services
For years, Rhode Island residents have counted on us for all their natural gas service needs, too including:
- Converting oil heating systems to natural gas systems
- Maintenance services and replacement of your current natural gas equipment
- Installation of the latest, energy-efficient natural gas systems from leading manufacturers
- Comprehensive service plan options
- Professional, certified technicians and a customer service team who are there when you need them – 24/7, whatever the weather
- Emergency repair services
- Tune-ups to make sure your natural gas system is running efficiently all year round
Natural Gas Service Plans
We have two natural gas service and protection plans to help you avoid any unexpected repairs, costly expenses and provide you with year-round peace of mind. You choose which one is best for you and your budget.
Basic Protection Plan
On-call access to service — 24 hours a day, seven days a week.
When you call, we’re there for you. This means you can get repairs done quickly, before they become bigger problems. There are no charges for services covered by this agreement when they are performed between 8am and 5pm, Monday through Friday, excluding federal holidays. If you request service for arrival prior to 8am or after 5pm, on a federal holiday (day when the post office is closed) or weekend, there will be a diagnostic fee. You’ll also get:
- Tune-up – to help keep your energy bills low, you should consider a tune-up. This service is available between March 30th and September 1st at no additional cost. This schedule will allow us to optimize our response to your emergency service needs during the heating season.
- Enjoy a 15% discount on regular rates – to help you save even more, this plan gives you a 15% discount on our regular rates for any repair work not covered by your plan.
Download our natural gas service plans brochure for more details >
Elite Protection Plan
On-call access to service — 24 hours a day, seven days a week.
When you call, we’re there for you. This means you can get repairs done quickly before they become bigger problems. There are no charges for services covered by this agreement. You’ll also get:
- Free service visits on covered repairs – to help you keep your system running at peak efficiency, the Elite Protection Plan covers service visits for covered repairs.
- Tune-up – to help keep your energy bills low, you should consider a tune-up. This service is available between March 30th and September 1st at no additional cost. This schedule will allow us to optimize our response to your emergency service needs during the heating season.
- Enjoy a 15% discount on regular rates – to help you save even more, this plan gives you a 15% discount on our regular rates for any repair work not covered by your plan.
For more information about our natural gas services and service plans, please call 401.434.1487 and one of our team will be happy to help you.
Some exclusions apply, please contact us for details.